Privacy Policy
Last updated: November 14, 2025
1. Introduction
Touche ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Conversational GPT service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name and email address when you interact with our Conversational GPT
- Conversation data and messages exchanged with the Conversational GPT
- Account information if you register for our service
- Usage data and analytics about how you interact with our widget
- Technical information such as IP address, browser type, and device information
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Conversational GPT services
- Respond to your inquiries and provide customer support
- Send you updates, marketing communications, and other information (with your consent)
- Analyze usage patterns and optimize our service performance
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms of service
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our platform
- Business partners with your explicit consent
- Law enforcement or regulatory authorities when required by law
- Other parties in connection with a company transaction (merger, acquisition, etc.)
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and obtain a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability
- Withdraw consent at any time
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@touchegpt.com